At **Dhaka Wood Machine**, we strive to provide high-quality products. If you are not completely satisfied with your purchase, you may be eligible for a return or refund based on the terms below.
You can return a product if it meets the following conditions:
The following items cannot be returned:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
If you received a defective or incorrect product, we will replace it free of charge. Contact us within **48 hours** of receiving your order.
Customers are responsible for return shipping costs unless the return is due to our error (defective or incorrect item).
To request a return, follow these steps:
We may update this return policy from time to time. Please review it regularly for changes.
If you have any questions, feel free to contact us:
📧 Email: support@dhakawoodmachine.com
📞 Phone: +880 1234 567 890